Last updated: 9/21/2025
Thank you for purchasing from Amplified Skills. We pride ourselves on delivering high-quality educational content and tools to help you grow. If for any reason you’re not completely satisfied with your purchase, we offer a 14-day money-back guarantee, subject to the terms below.
1. Eligibility for Refunds
To be eligible for a refund, all of the following must apply:
- Your purchase was made directly from Amplified Skills (via our website or official checkout).
- You submit your refund request within 14 calendar days after the date of purchase.
- You provide proof of purchase (e.g. order number, email confirmation).
- The product or service has not been materially used in a way that disqualifies you under “Non-Refundable Items” (see section 4).
2. How to Request a Refund
To request a refund, please follow these steps:
- Send us an email at [info@amplifiedskills.com] (or your support email) asking for a refund, including:
- Your full name
- Order number
- Date of purchase
- The reason you are requesting a refund
- Our team will acknowledge receipt of your request within 2 business days, and will usually process your refund within 5 business days after approval.
- Refunds will be issued via the same payment method you used to make the purchase (credit/debit card, PayPal, etc.), unless otherwise agreed.
3. What We Will Refund
Refunds cover:
- The full amount you paid for the product or service (excluding shipping and handling fees, if any, unless otherwise stated).
- Any taxes or VAT that were included in the purchase price (if applicable and legally required).
4. Non-Refundable Items
Some situations in which refunds will not be granted (unless required by law):
- Requests made after the 14-day guarantee period has expired.
- Any materials, digital products, content downloads, or access that have been substantially consumed, completed, or used in a way that defeats the purpose of providing a refund. For example: if you have accessed more than 50% of video lessons, or completed the course, or downloaded all materials, or used resources in such a way that you have gotten the majority of the value.
- Additional fees not covered by Amplified Skills (e.g. third-party fees, transaction fees).
- Change of mind or personal preference beyond what is reasonable under the guarantee (subject to legal rights).
- Products or services obtained through unauthorized resellers.
5. Partial Refunds / Pro Rata
In certain cases, a partial refund or a pro rata refund may be given:
- If you have used only part of the course/content/material, Amplified Skills reserves the right to refund a portion of the purchase price proportionate to the remaining unused content.
- Determination of what constitutes “substantial use” or “remaining content” will be solely at Amplified Skills’ discretion, consistent with fairness and good faith.
6. Processing Refunds
- Once your refund is approved, we will initiate the refund process within 5 business days.
- Depending on your payment method and bank, it may take 5–10 business days (or more) for the refunded amount to appear in your account.
- In rare cases where fraud or abuse is suspected, we may refuse refund requests or delay processing while we investigate.
7. Cancellation Policy
- You may cancel your purchase within 14 calendar days of purchase, as part of this money-back guarantee.
- If cancellation is approved, you will receive a full refund as per the terms above.
8. Contact Information
If you have any questions about refunds or want to initiate a refund, please contact us:
- Email: info@amplifiedskills.com
- Address: 29 karounwi street, Surulere, Lagos, Nigeria
- Phone: +2347041418304
9. Changes to This Policy
We may update this Refund Policy from time to time to reflect changes in our products, business practices, legal requirements, etc. If we make significant changes, we will notify you (e.g. by email or prominent notice on our website). The current version will always be posted at [https://amplifiedskills.com/refund-policy] (or similar).
